Nicole Jones

Accept insurances
Birth & Postpartum Doula
Grand Terrace, California
5.0
About me

Hi, my name is Nicole, and I am a birth and postpartum doula dedicated to helping women and families experience birth in a way that feels empowered, supported, and aligned with their vision. I believe every mother deserves to feel heard, respected, and confidently guided throughout her journey. I provide personalized support that blends emotional, physical, and spiritual care, while also offering strong advocacy when needed; ensuring you feel safe, informed, and fully supported every step of the way. With over 25 years of experience as an HR Manager, I bring a unique layer of expertise to my work. I am well-versed in California laws and leave practices, allowing me to support not only your birth experience but also your transition into postpartum life with clarity and confidence. My approach is hands-on, intuitive, and grounded in both knowledge and real-life application. I meet you where you are, support your goals, and help create a calm, nurturing environment where you can truly thrive. If you’re looking for a doula who is knowledgeable, present, and deeply committed to your experience; you’ve found her. It would be an honor to support you on your journey into motherhood.

Education

Master’s in Business Administration (2001)

Certification and training

Birth and postpartum Doula (2025)

Memberships and affiliations

Black Maternal Health

Languages

English

Accepted insurances
Inland Empire Health Plan Kaiser Permanente Medi-Cal Health Net
Service introduction

I accept IEHP, Kaiser commercial and medi-cal, BCBS promise, and contracting with Cal Optima. These MCP's usually offer: 1 initial visit 8 prenatal/postpartum visits combined labor and delivery support 2 - extended postpartum visits. 1 immediately after birth.

Ratings and reviews
Average
5.0
# of Reviews
23
5.0

The best decision I made during my pregnancy was choosing Nicole to be my Doula. I met Nicole later in my pregnancy. I was in my third trimester but she taught me so much in that short span of time. I am a 27 year old first time mom who knew nothing about labor & delivery so it was really nice having an expert to call or text at any point in time. She makes herself available to her clients which is amazing news to a paranoid mom like me. Day of birth, I had so much peace of mind knowing someone was on my team in that hospital. I was going through it with my contractions, so it was nice having such an aesthetic room created by my doula. She cares, she is passionate, & she truly loves what she does. I delivered my rainbow baby on April 28th, & even now she is still just a text away. If you’re in between who to chose I would look no further.

- Abigail P.

5.0

Nicole was there with us every step of the way. She responds to any text or question we throw her way with exceptional speed. She is very knowledgeable and we really appreciated hearing all of her experiences. Nicole definitely made the whole birthing experience feel less intimidating. The day of birth, she got to the hospital quickly and made our labor room feel like a spa day. We had the room dark with pretty lights, candles, and a scented oil diffuser. It really made the room feel cozy and less frightening. Overall, I highly recommend Nicole and could not have asked for a better Doula.

- Bradley K.

5.0

Great person, very attentive, very caring, goes above and beyond, made me feel like we were in this together. I highly recommend, she was a joy to have & always made me feel like I had the support that I needed.

- Jazzmin M.

5.0

Choosing Nicole as my Doula was the best decision my husband and I could’ve made. She made the room feel and look calm. I was able to breathe and get through my labor with minimal pain through many breathing and labor techniques. She helped me stick to my birth plan when doctors mentioned alternatives and I’m so glad she was there to remind me that I am capable and that my body was made to birth my baby girl. If God blesses me to have more children I must have Nicole there because I couldn’t have done it without her.

- Jamila A.

5.0

My overall experience with Nicole was enjoyable. As the father. I was able to observe exactly how hands on, present, and attentive to my wife while going thru the process. She made me feel at ease even though I was t rhe one who was pregnant lol. She really made us feel like family and how involved she was. Fingers crossed 🤞 that we get her for our next baby

- Develon W.

5.0

Just delivered my first baby at 36 years old. I was extremely anxious about labor/ delivery going into pregnancy and when finding out I was pregnant did a lot of research, appointments, and interviews to find someone I felt comfortable with to help me through this journey. Nicole is professional, dedicated, educated, experienced and extremely supportive. She is able to advocate for her clients while working with the hospital teams. She supports the parents in their decisions and is able to provide insight when challenges arise. During labor and delivery her expertise makes a huge difference in trajectory of the birth and mom confidence/comfort. She was able to guide me from a place of not being able to think about labor without having an anxiety attack to someone who delivered a 9lb 13oz baby vaginally with minimal complications and not a single moment of doubt. I am so grateful for her care and highly recommend her to anyone looking for pregnancy and birth support.

- Brittany D.

5.0

This was my third pregnancy, never had a doula before, and Nicole was one of the first few doulas that reached out to me. From the moment I first spoke to her about doula care and how she would be able to support me in my next pregnancy, I felt that she was the one I wanted to be my doula. She was very honest, up front, and encouraging about her services, and what she thought of my birth plan desires. Once we decided to work together, she was extremely patient with me as I worked with my insurance to get them to cover the care (although I was also willing to pay out of pocket)! She was very responsive to my texts and calls; she had a back up doula for me during a time when there was a chance she might not have been able to support my labor should I have gone into labor while she was away. Thankfully she was present during the time I decided to have baby and was willing to roll with my changes in birth plan. She supported me 100% through my original plan and the one that actually happened. Even in the postpartum phase she’s been checking on me and supporting my healing process. I would 10/10 recommend her to others who are looking for a doula who is all-in, responsive, knowledgeable, and supportive! Thank you, Nicole!

- Michelle H.

5.0

Great experience for my third pregnancy! Doula Nicole is well versed in practical techniques to get prepare and get you through labor and delivery. Does her best to be positive and keep you calm even through the worst of contractions! She has a unique set of hands on skills to help get baby out of!

- Cherri T.

5.0

Nicole was truly heaven-sent. From pregnancy through postpartum, her support was unmatched. During my pregnancy, she helped with belly wrapping and made me feel so supported and cared for. During labor and delivery, she was a calming, reassuring presence when I needed it most. After my son was born, her postpartum support was invaluable — she showed up with compassion, knowledge, and genuine care for both me and my baby. Nicole has a gift for what she does. I honestly can’t imagine my experience without her. I highly recommend her services to any expecting or postpartum mom looking for a doula who truly shows up with heart, expertise, and intention.

- Tami B.

5.0

Nicole is a great doula. She has a calming presence that made the lead-up to my baby's birth way less stressful. Maybe my favorite thing about her is her openness and desire to facilitate the birth experience that her clients want. I had and wanted an elective c-section, and Nicole was very supportive. Then when I changed my plans at the last minute and wanted my partner in the operating theater, she rolled with the punches. Nicole was always available and willing to answer my questions. Her professionalism was noteworthy. She was very familiar with the Kaiser Permanente system, and even knew some of the nurses at the hospital. She was knowledgeable, and particularly helpful when my baby was jaundiced and not latching properly. Nicole was a mellow and positive presence during a high-stress time and I'm truly grateful for her help!

- Kate S.

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